Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Paluszewski

Cheryl Paluszewski

April 26, 2026

5  out of  5
rating by Cheryl Paluszewski
"Very friendly and helpful!"
We responded:
"Cheryl, really appreciate that. Glad you had a good experience with the team. - Bill"
Profile photo of JEFF VINING

JEFF VINING

April 24, 2026

5  out of  5
rating by JEFF VINING
"The entire staff at Bill Collins State Farm is always extremely helpful with anything that I may need, always make any insurance issue that I may have a really good experience."
We responded:
"Jeff, that means a lot. I’m glad the team has been able to help and make things easier when something comes up. Appreciate you sticking with us and sharing this. - Bill"
Profile photo of Cindy Strehlow

Cindy Strehlow

April 16, 2026

5  out of  5
rating by Cindy Strehlow
"Joi and the other girls are FANTASTIC!! They all know everything you want to know even if you don’t know how to tell them. They know their business, that’s for sure. We have been clients of theirs since the early 80s and State Farm clients since I got my license in 1965. My parents were with State Farm long before that."
We responded:
"Cindy, thank you so much for your kind words and for being with State Farm for so many years! - Bill "
Profile photo of Stan & Anita Dorrell

Stan & Anita Dorrell

April 16, 2026

5  out of  5
rating by Stan & Anita Dorrell
"Joi has always been a very big help to us any time we have called her! Very knowledgeable in what she is doing for us! We would highly recommend her to anyone interested in getting insurance! She has a great personality and is a definite plus to the company!!"
We responded:
"Stan & Anita, thank you for your kind feedback! We’re glad to hear Joi has been consistently helpful and knowledgeable whenever you’ve needed assistance. - Bill"
Profile photo of Reggie Spearman

Reggie Spearman

April 16, 2026

5  out of  5
rating by Reggie Spearman
"Bill collins state farm the the lady's are very enjoyable and knowledgeable to talk to when i call in for information the price could be a little lower im on disability but the ladys that work for bill collins state farm make it worth bing a customer."
We responded:
"Reggie, thank you for taking the time to share this. I’m glad to hear my team has been helpful, knowledgeable, and pleasant to work with when you call in! - Bill"
Profile photo of William Collins

William Collins

April 15, 2026

5  out of  5
rating by William Collins
"This State Farm office takes time to explain your coverage and make sure you have what you want!"
We responded:
"William, we appreciate you taking the time to share your experience! - Bill"
Profile photo of amanda ali

amanda ali

December 26, 2025

5  out of  5
rating by amanda ali
"Best Ever!!!"
We responded:
"Amanda, thank you for the five star feedback! - Bill"
Profile photo of Paige Brooking

Paige Brooking

November 28, 2025

5  out of  5
rating by Paige Brooking
"ryleigh was so helpful in assisting me with my renters insurance quote. she gave me everything that was needed for my policy and gave me great advice."
We responded:
"Paige, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Bill"
Profile photo of Alivia Anderson

Alivia Anderson

November 25, 2025

5  out of  5
rating by Alivia Anderson
"I’ve always been thoroughly impressed and satisfied bringing my business to Ryleigh Brooking! She’s amazing, & never fails to answer the questions I have! I also love her little personal touch when she sends holiday cards, so cute! Would definitely recommend working with Ryleigh!"
We responded:
"Alivia, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Bill"
Profile photo of 9

9

November 25, 2025

5  out of  5
rating by 9
"Excellent professional yet personal service wouldn’t trust anyone else for my insurance needs. The whole office has helped me many times but i’m very impressed with Ryleigh’s work and look forward to continuing working with her"
We responded:
"Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Bill"
Profile photo of Danielle Prestage

Danielle Prestage

November 25, 2025

5  out of  5
rating by Danielle Prestage
"I called to get a quote today and was thoroughly impressed by a young lady named Ryleigh. She was very helpful and informative. I have decided to get my insurance through this company because she was top notch in customer service. I was impressed with the knowledge that she presented and am looking forward to working with the rest of the team."
We responded:
"Danielle, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Bill"
Profile photo of Baby Jo

Baby Jo

November 16, 2025

5  out of  5
rating by Baby Jo
"Ryleigh gets five stars helped me with a really rough claim and gave me the best advice and great and easy service and trust the office as a whole."
We responded:
"Maniac, thank you! I’m happy your insurance experience was so positive! - Bill"
Profile photo of Alan C

Alan C

August 4, 2025

5  out of  5
rating by Alan C
"These people are amazing! I wish I would have switched from progressive a long ago! Tosha is super friendly, helpful, and informative. She's always a phone call away from anything I may need or what to learn more about. This is one very solid team. Thank you all for everything you do"
We responded:
"Alan, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Bill"
Profile photo of James Johnson

James Johnson

July 17, 2025

5  out of  5
rating by James Johnson
"Joi Kratz is a phenomenal agent who works at Bill Collins State Farm in Indianapolis, IN. When I called initially, the receptionist was not sure of what my needs were, therefore Joi jumped on the scene immediately helped me with urgent information pertaining to my insurance needs. If anyone needs an agent who cares and will help without making you wait forever, please contact Joi Kratz or any of the staff at Bill Collins State Farm. Thanks again for your help Joi!"
We responded:
"James, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Bill"
Profile photo of SHIRLEY Broyles

SHIRLEY Broyles

July 17, 2025

5  out of  5
rating by SHIRLEY Broyles
"Bill and his team really care about their policyholders. You are not just a number here. You get personalized great service! Tosha, Joi, Keisha and Ryleigh make one of the best teams I have ever come across in any field. You can’t find more patient and kind ladies. I really feel that they do have my best interests at heart. My car was wrecked recently and I wasn’t in the car. Still it was traumatic for me but Tosha and Joi soothed my fears. They helped me through the process. I’ve never had a car totaled before but these 2 have helped me every step of the way. Special mention to Tosha who has spent countless time researching and otherwise assisting me. State Farm is really there! I highly recommend this agent and his team."
We responded:
"Shirley, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Bill"
Profile photo of raign

raign

July 17, 2025

5  out of  5
rating by raign
"I’ve been with Bill Collins State Farm for over 5 years, and I can confidently say they’re the best in the business. Every time I have a question or need help, Joi is there with a smile in her voice and a solution ready. She’s knowledgeable, efficient, and genuinely cares about her clients. I wouldn’t trust anyone else with my insurance!"
We responded:
"Raign, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Bill"
Profile photo of Diante Burnett

Diante Burnett

February 3, 2024

5  out of  5
rating by Diante Burnett
"Joy is great . Always helpful"
We responded:
"Diante, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Bill"
Profile photo of Jerry Howard

Jerry Howard

October 17, 2022

5  out of  5
rating by Jerry Howard
"Overrated"
We responded:
"Jerry, thank you for the five stars! - Bill"
Profile photo of Scott Mitchell

Scott Mitchell

September 13, 2022

5  out of  5
rating by Scott Mitchell
"Best insurance company in town always looking out for me and my vehicle."
We responded:
"Scott, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Bill"
Profile photo of StaticAddict84

StaticAddict84

July 16, 2022

5  out of  5
rating by StaticAddict84
"Always a wonderful staff willing to help out when needed! Super convenient location that has more of a home feeling than it does a business! LOL"
We responded:
"Hello, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Bill"
Profile photo of Abbey Schaefer

Abbey Schaefer

March 3, 2022

5  out of  5
rating by Abbey Schaefer
"Keisha has been amazing!! Have had car and renters through them for years and made the leap recently into home ownership. She has been AMAZING in giving me all the information and incredibly kind and patient with ALL of my questions to make sure I’m getting the coverage I need. I am incredibly grateful!"
We responded:
"Abbey, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Bill"
Profile photo of Kyle Schaefer

Kyle Schaefer

March 2, 2022

5  out of  5
rating by Kyle Schaefer
"Keisha, Joi, Tosha are absolutely wonderful! They have been nothing but gracious, understanding, and caring. It’s been a pleasure working with all of them."
We responded:
"Kyle, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Bill"
Profile photo of Arianne Bromley

Arianne Bromley

November 18, 2021

5  out of  5
rating by Arianne Bromley
"The agent, Keisha, has to be the best I've worked with since switching. She goes in depth to make the claim process easy and is a pleasure to talk too. Over all the staff is super friendly and highly recommend!"
We responded:
"Arianne, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Bill"
Profile photo of katmanning

katmanning

March 10, 2021

5  out of  5
rating by katmanning
"The agents are helpful and always eager to help meet your insurance needs. I have been with them 20yrs and won't change."
Profile photo of Laurie Turner

Laurie Turner

January 20, 2021

5  out of  5
rating by Laurie Turner
"I have been with Bill Collins for many years!! I have always received the best service that can be provided!! Joi is my person!! I was recently in a car accident and she was so patient with me and was able to get me through the process quickly!! In fact was literally with me ever step. I want to personally thank Joi and the rest of the team for their help and understanding."